OMG it is so difficult to figure out how to navigate your emails ie "free trial ava for existing users, update your app an opt in" ok how?
In our latest release, we have added more new features, books, etc and we wanted to extend an offer to past users who aren’t currently enrolled, an opportunity to let their kids play, learn and experience everything new we’ve added recently.
Once you update your app to the latest release, there are new plans you can find on the main home page (as low as $0.99/month.) With all of these options – you can simply select one option directly from your tablet which will start a free trial for you and your child.
Hope this helps! Please let us know if you have further questions. Thanks
I've also found your emails difficult to navigate. How do I install the app? Link has brought me here?
I am a subscriber and have updated version of the app. However , I still get e-mails saying that I need to update to get 100+ more games and books. I currently have less, but whenever I go to home screen, it doesn't give me an option to " download all", as it's described in the e-mail.