After the recent update I had to remove the app and download it again. You don't start a new account, you just sign in with you email. It was quite easy and if your child's previous skills information doesn't load, just email the support team and they'll reload it.
After the recent update I had to remove the app and download it again. You don't start a new account, you just sign in with you email. It was quite easy and if your child's previous skills information doesn't load, just email the support team and they'll reload it.