I suggest you ...

Screen froze and is only white. I have lots of data on the app and don't want to reinstall it. Is there anything is can do?

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Ali b shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
completed  ·  AdminAnsaria (Support Guru, Agnitus) responded  · 

The app usually gets stuck at starting white screen if your ipad/iphone has its wireless or data service on but its not able to get the internet connection due to slow speed or connection is down. You can do either of the two steps to solve the issue.

1) Make sure that the integer is working on ipad/iphone
or
2) Disable the wireless or network on ipad/iphone

After this restart the app and it will start normally.

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