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  1. Remove the high price tag

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    44 comments  ·  General Feedback  ·  Admin →
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    under review  ·  AdminAnsaria (Support Guru, Agnitus) responded

    We understand your concerns about pricing. It is a necessary step we have taken in order for us to continue building high quality educational apps for your kids.

    With a monthly subscription, the child has access to the full Agnitus program, advancing through the curriculum at their own pace and skill level.

    Please let us know what you would consider a fair monthly price? We would appreciate your feedback.

    An error occurred while saving the comment
    Tom commented  · 

    This is a bogus business model, and I'll tell you exactly why - because there's absolutely no contract from you (Agnitus) regarding how many releases / updates / new content we can expect.

    When you enter into a Subscription model, there needs to be a Service Level Agreement. I see absolutely no such commitment on your part anywhere and I have scoured your website and iTunes store app listing. So how can I commit to you? I can see you've got a great platform, but how many months am I expected to invest before I can get a sense of the true value of that investment.

    Individual in-app purchases are not ideal for your product either, because the point is to allow the mini games to unlock as the student's skill level progresses, without having to have parental intervention to authorize an IAP. Totally get it.

    So why not offer "packs" - grouped around age level and curriculum topics. My kid won't be needing the 6-year old reading skills right now (assuming you have that), but I might want to splurge and get 4 different packs in the 3-4 year age group. At the end of the day, who knows, depending on your pricing I might even have paid more. But the point is this: I knew exactly what I was getting when I got it, and I own it forever.

    Reading the fine print I find another bogus clause in your model: I pay for a month's subscription, but if I cancel, I lose it all right then and there, not at the end of the month. This is either greed or programming laziness. If it's greed, shame on you. I would love to pick up a 1 month subscription to see how it goes, but cancel it right away so I don't accidentally forget and get billed another month. But that's not an option is it?

    Anyway, seems like there are a number of users that share similar concerns. Obviously you're going to do what you're going to do, but for me at least, I'm going to keep looking

    Tom supported this idea  · 

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